As of June 15, 2020, these resources are still available, but no longer being updated.
If you have a question about any of them, please contact us.
As COVID-19 continues to plague the world, health and patient advocates and care managers must stay on top of resources and best practices.
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Care-Related Information to Share with Patients and Families
|For Patients and Families Description and Link||Available to / Recommended for:||*With thanks to:|
|Caregiver Alerts from CDC – How to Keep the Elderly Safe, even in their own homes||everyone||Suzanne Fiscella, PA-C|
|Hospital Checklists (use these to stay safe during hospital stays)||everyone||CampaignZERO|
|How to see a doctor without leaving your house||everyone||APHA|
|via the Washington Post: Coronavirus spread simulator||everyone||Dr. Kim McIlnay, BCPA|
|3 Tips for Family Caregivers with Loved Ones in Nursing Homes||everyone|
This is one of a series. Feel free to subscribe to receive notice of new additions.
|Dr. Nicole Rochester|
|Advocacy in the Time of Coronavirus||everyone||AnnMarie McIlwain, BCPA
(Opinion Piece, Advice)
|From the John Hartford Foundation: Coronavirus Disease (COVID-19) Resources for Older Adults, Family Caregivers and Health Care Providers||everyone||APHA|
|5 Coronavirus-Related Cons to Look Out For (pdf)||everyone||Advocate and licensed investigator, Jean Mignolet|
|Google COVID-19 site (mostly medical, also includes link to state-by-state resources)||everyone||APHA|
|Respecting Choices Advance Directives and Care Planning during COVID-19||everyone||Linda Beck|
|How to Talk to Your Kids about Coronavirus (from PBS)||everyone||Linda Beck|
|From The Conversation Project: A form to share with patients to help them prepare in case they get sick (including End of Life decision-making.)||everyone||The Conversation Project|
Advocate and Care Manager Best Practices
|Best Practices Description and Link||Available to / Recommended for:||*With thanks to:|
| COVID-19 Community Conversations from WASHAA |
A weekly webinar series on a variety of topics.
|everyone (register for new webinars to listen live)||WASHAA – The Washington State Health Advocacy Association|
| Webinar: COVID-19 Advocacy: Responding to the Hot Spots |
Find extra resources and Q&A here.
(free, registration is required – this is a recording which you may watch at any time.)
|GreyZone, and a savvy group of advocates from the COVID-19 hotspots around the US|
|From Arc of Colorado – useful for anyone working with a client or family who deals with disabilities: COVID-19 information and resources||everyone||Arc of CO|
|Crisis Conversation – COST-related Client Needs During a Pandemic (podcast): Five advocacy experts discuss Providing Advocacy COST Services During a Pandemic||everyone||Advocate experts are listed on each podcast page.|
|Crisis Conversation – CARE-related Client Needs During a Pandemic (podcasts): Six advocacy experts discuss Providing Advocacy CARE Services During a Pandemic||everyone||Advocate experts are listed on each podcast page.|
|Patient Advocates and the Coronavirus||everyone||APHA Blog|
|Advocacy Best Practices with COVID-19||everyone||Dr. Kim McIlnay, BCPA|
|Best practices for telemed / telehealth (online or by phone)||everyone||Linda Beck and APHA|
Advocate and Care Manager Business Management
|Business Management Description and Link||Available to / Recommended for:||*With thanks to:|
|HIPAA and COVID Webinar provided by My Care Alliance. Learn more.||everyone||My Care Alliance|
|Online Course Available: Pandemic! Serve Clients, Preserve and Grow Your Practice Two versions: free and earn CEs toward BCPA Learn more.||everyone||PracticeUP! Online (online courses)|
|SBA Loan Information for Advocates and Care Managers SBA Loans and Assistance for Advocates and Care Managers||independent advocates, small business owners||SBA, APHA|
|Crisis Conversation – Marketing Your Practice During a Pandemic (podcast): Two experts discuss how you can market your services to help people during the pandemic, and build authority for afterwards.||everyone||Advocate experts are listed on each podcast page.|
|List of tools for crisis management (video conferencing, telehealth / telemedicine)||business owners, families, others||APHA|
|Assessing Business Interruption Insurance to Offset COVID-19 Related Loss (article)||small business owners||PACB, and Tara Bailey|
|Care Management: Protecting our Clients and Business in Times of Uncertainty (video)||independently practicing advocates and care managers||Shanna Huber and Jennifer Crowley|
|BCPA Exam information (testing center postponement)||BCPA registered exam takers||Patient Advocate Certification Board|
Six Sources Of Crucial COVID-19 Support For Small Businesses
This piece was written for British small businesses, but can be applied to North American businesses, too.
|Patient Advocates and the Coronavirus||everyone||APHA Blog|
|From the SBA: Coronavirus (COVID-19): Small Business Guidance & Loan Resources (to help keep your business afloat)||small business owners||Small Business Administration|
|From the SBA: Application for Crisis Loan Assistance||small business owners||Small Business|
Cost-Related Information to Share with Patients and Families
|Cost / Insurance / Billing Resources Description and Link||Available to / Recommended for:||*With thanks to:|
|via Bloomberg News: White House Will Not Reopen Obamacare Enrollment for Virus|
Information Specific to Canada
|Canadian Resources (Specific to Canada) Description and Link||Available to / Recommended for:||*With thanks to:|
|From IPAC and PCI Canada Information about Coronavirus||everyone||APHA|
Medical Information Resources
|Medical Resource Description and Link||Available to / Recommended for:||*With thanks to:|
|From the World Health Organization (WHO) Coronavirus||everyone||APHA|
|CDC Covid-19 Information||everyone||APHA|
|CDC – Mental health coping resources||everyone||APHA|
|Johns Hopkins University Coronavirus Resource Center||everyone||APHA|
|Mental Health information / support (begins at 36 minute mark)||everyone||Dr. Kim McIlnay, BCPA|
|Table to compare symptoms of COVID-19, flu, cold, and allergies||must be logged in to APHA Discussion Forum||APHA|
|Google COVID-19 site (mostly medical, also includes data and support relief)||everyone||APHA|
|Other Resources Description and Link||Available to / Recommended for:||*With thanks to:|
|Community Conversation hosted by WASHAA March 30th – focused on advocacy-related questions and hosted by Robin Shapiro||everyone||The Washington State Health Advocacy Association|
|Second Community Conversation hosted by WASHAA April 6 – focused on caregiving questions and hosted by Robin Shapiro||everyone||The Washington State Health Advocacy Association|