Lesson 1 presents an outline of what patient advocates do, the pathways into advocacy, and professional codes of conduct and ethics. You will learn ways to apply your current knowledge to a career in patient advocacy and what a day in the life of a patient advocate looks like. This lesson sets the stage for […]

Lesson 4: You will learn how to conduct in-depth client assessments based on open-ended questions and reflective listening. You will receive examples of in-depth assessments and guidance on how to complete them. You will learn what questions to ask and how to ask them. The in-depth assessment sets the stage for the Action Plan, the […]