This lesson presents an outline of what patient advocates do, the pathways into advocacy, and professional codes of conduct and ethics. You will learn ways to apply your current knowledge […]

You’ll learn how to field initial client contacts, how to conduct inquiry calls, what to say to potential clients, what questions to ask, how to help potential clients get what […]

How do you know if a potential client is a good match for you and your skills? This lesson will give you the tools you need to make this determination. […]