This lesson presents an outline of what patient advocates do, the pathways into advocacy, and professional codes of conduct and ethics. You will learn ways to apply your current knowledge to a career in patient advocacy and what a day in the life of a patient advocate looks like. This lesson sets the stage for […]

You’ll learn how to field initial client contacts, how to conduct inquiry calls, what to say to potential clients, what questions to ask, how to help potential clients get what they need, and how to document these conversations. You will also learn how to identify a client’s readiness for hiring you. Not registered? Sign up […]